מספר משרה: 38026

Field IT Technician

Help Desk/טכנאי PC
צפון

תיאור המשרה

We are looking for a Field IT Technician
If you have excellent English and experience in Hardware & Software troubleshooting - This is your chance!
Job Description:

Troubleshoot and resolve hardware and software problems on desktops, laptops, and various computing equipment and devices.
Reimage laptops and desktops and installation of network MFD printers.
Answering user questions directly related to Windows 7/10 and Office 2016 and 365.
Face to face and hands-on troubleshooting
Document all issues and Publish support documentation
Escalate unresolved calls to the next level support team, take ownership of user problems and follow up on the status of problems on behalf of the user.

Preferred Job Experience:


Minimum 3 years of experience providing end-user support in an enterprise environment.
Hardware & Software troubleshooting.
Strong working knowledge of Windows 7/10 and Office 2016 and 365.
Working knowledge of Active Directory.

Job location: Migdal Haemek

*הפנייה לנשים וגברים כאחד.

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