מספר משרה: 38267

Director Of Customer Engineering

CRM/ERP
תל אביב

תיאור המשרה

WE are looking for a Director Of Customer Engineering!

Full Job Description:

 Lead major OSS/BSS CRM & IT initiatives in the organization

  • Work across all levels of IT/Customer Care Leadership and business partners to develop and manage CRM, IT and overall customer care technology strategies

  • Lead the RFI, RFP & implementation of the CRM & IT platforms

  • Lead posts go-live platform continuation and roadmap

  • Support strategic roadmap and platform growth initiatives and manage the adoption of new requirements, technology, and information processes.

  • Be hands on: Collaboratively help align our vision, advance capability along with actively participate in the implementation of that vision.


Required Skills Needed:

• Problem solver and critical thinker
• Analytical mind and research orientation
• Excellent verbal and writing skills (English & Hebrew)
• Project and time management skills
• Outstanding communication, interpersonal and leadership skills
• Previous experience with implementation and management of Business & Operation Support systems (CRM, Billing, OSS, BSS, Marketing Automation)

*הפנייה לנשים וגברים כאחד.

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