מספר משרה: 38381

Field IT Technician

Help Desk/טכנאי PC
צפון

תיאור המשרה

We are looking for a Field IT Technician
If you have excellent English and experience in Hardware & Software troubleshooting - This is your chance!
Job Description:
  • Troubleshoot and resolve hardware and software problems on desktops, laptops, and various computing equipment and devices.
  • Reimage laptops and desktops and installation of network MFD printers.
  • Answering user questions directly related to Windows 7/10 and Office 2016 and 365.
  • Face to face and hands-on troubleshooting
  • Document all issues and Publish support documentation
  • Escalate unresolved calls to the next level support team, take ownership of user problems and follow up on the status of problems on behalf of the user.
Preferred Job Experience:
  • Minimum 3 years of experience providing end-user support in an enterprise environment.
  • Hardware & Software troubleshooting.
  • Strong working knowledge of Windows 7/10 and Office 2016 and 365.
  • Working knowledge of Active Directory.
Job location: Migdal Haemek

*הפנייה לנשים וגברים כאחד.

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